June 1, 2011


Publications & AwardsEmployment History | Publications | Instructional Sessions
EducationSoftware KnowledgeMembership OrganizationsReferences

Publications & Awards

Blackboard Learn Administration – Author – Packt Publishing, May 2013 – ISBN 978-1-84969-306-6

Blackboard Catalyst Award Winner – 2010

Employment History

LMS Application Administrator
January 21, 2012 – Present, University of Missouri, Columbia, Missouri

    • Provide primary support for the college’s Blackboard LMS environments including patches, bug fixes, and updates.
    • Coordinate LMS activity by acting as a liaison between multiple departments.
    • Analyze, integrate, and maintain interdependent connections between Blackboard and other enterprise systems
    • Work with internal and external partners to plan for and address LMS issues.

Director of Distance Learning
June 20, 2007 – June 30, 2011, South Arkansas Community College, El Dorado, Arkansas

      • Assure that distance education remains congruent with the college purposes and goals
      • Oversee the administration of the institution’s Blackboard Learning System and compressed video classrooms
      • Collaborate with college employees to institutionalize new distance learning practices
      • Develop and implement policies for on-line and distance education courses consistent with widely accepted pedagogical practices
      • Assist in the accreditation of the college’s programs for distance education
      • Create implementations and improvements to the institution’s Blackboard system which benefit the college community
      • Develop fellowships with other institutions that support the college’s programs
      • Develop modules and training materials supporting the use of the institution’s Blackboard system

Instructional Technology Coordinator
February 21, 2005 – September 7, 2006, Morehead State University, Morehead, Kentucky

      • Administer all virtual courseware including the Blackboard Learning System used for MSU Distance Learning
      • Train faculty, staff, and students with computer software, multimedia, and various technologies in distance learning applications
      • Oversee delivery of modules for faculty/staff/student development and training
      • Serve as an instructional developer and team leader with faculty in developing inter- and intra- disciplinary electronic learning environments
      • Support faculty development of web pages for distance learning delivery and assists office staff with web development
      • Coordinate with Director of Distance Learning in the administration of technology in Distance Learning and all university campuses

Assistant Administrator, Blackboard Support
January 15, 2004 – January 20, 2005, Arkansas Tech University, Russellville, Arkansas

      • Train current and new faculty on the use of Blackboard Learning System
      • Respond to and resolve faculty technical and pedagogical issues with Blackboard
      • Create interactive media presentations to train students and faculty on how to use Blackboard

General Manager, TP Web Design
November 2001 – January 20, 2005, TP Web Design, Leslie, Arkansas

      • Train clients in the use of Windows OS, Windows Applications, and Internet
      • Provide Hardware and Software Support for multiple clients
      • Design and produce websites for regional businesses

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Blackboard Learn Administration – Author – Packt Publishing, May 2013

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Instructional Sessions

Arkansas Tech University

Basic Skills for Blackboard 6
This 2.5-hour session provided basic instruction for the Blackboard Learning System 6. Items covered included: requesting new course shell, design and layout of course, adding students to course area, adding course content, utilizing gradebook, closing course, and support contacts for additional help. This session was presented every spring and fall semester.

Advanced Skills for Blackboard 6
This 3-hour session was a continuation of topics covered in Basic Skills for Blackboard 6. Additional topics included: creating and securing tests, utilizing chat and virtual classroom, utilizing groups, utilizing assignments feature, and exporting/archiving course at the end of the semester. This session was presented every spring and fall semester.

Morehead State University

Blackboard Basics
This 3-hour session covered similar topics to the Basic Skills for Blackboard 6 that I created for Arkansas Tech. It provided basic instruction for Blackboard. It was presented several times every semester.

Blackboard Advanced
This 3-hour course covered similar topics to the Advanced Skills for Blackboard 6 that I created for Arkansas Tech. It was a continuum of Blackboard Basics. It was presented several times every semester.

Creating Content for Your Blackboard Course
This 6-hour session, developed for the College of Nursing, instructed professors in the development of PowerPoint presentations with emphasis on utilizing color, graphics, and audio. The course emphasized the importance of these modalities within the collection of online learning theories. This session was presented in three 2-hour sessions as needed.

Facilitating Chats
This one-hour presentation, developed in cooperation with Dr. Christopher T. Miller, discussed the utilization of classroom chats in on-line learning. The session emphasized developing classroom discussion, creating on-line classroom order, and maximizing time in the chatroom. This session was presented as needed.

Utilizing Compressed Video
This one-hour course was presented individually to professors scheduled to teach compressed video courses. This course covered practical use of Tandberg equipment, including cameras, touch screen controls, video, dvd, and computers. Participants also learned specific rules for developing content via compressed video delivery. This session was presented multiple times as needed.

Upgrading Blackboard
This one-hour course instructed the university community on changes and planned upgrades to the Blackboard Learning System. Topics included: archiving/exporting a course, scheduled down-time, removal of digital drop box, and examples of changes planned in the upcoming release. This session was presented thirty times at multiple sites.

South Arkansas Community College

Utilizing Blackboard Gradebook
This one hour course instructed the college community on the Blackboard Gradebook tool in keeping students informed about their grades in courses.  The session was offered to instructors during the college’s pre-service.

Using Blackboard Discussion Boards
This one hour course instructed the college community on the Blackboard Discussion Board tool to facilitate discussion of topics in face-to-face and online courses.  The session was offered to instructors during the college’s pre-service.

Latest Online Technologies to Enhance Teaching
This one hour course reviewed the technologies offered to the college community that would enhance the instruction of learning objectives to students in college courses.  The session was offered to instructors during the college’s pre-service.

Blackboard For Dummies or Everything I Wanted to Know About Blackboard But Didn’t Know Whom To Ask!
This one hour course reviewed basics of the Blackboard system.  This included a review of the Blackboard tools and a question and answer session.  Instructors could ask questions to the leader about any of the issues or thoughts they had about the college’s Blackboard system.  The session was offered to instructors during the college’s pre-service.

Online Instructors Development Day
This day long session was presented to online instructors for the college.  The session discussed the issues that instructors were dealing with and working to find resolutions.   Topics also covered were the use of rubrics in courses, communication flow with students, use of new technologies, and the improvements to the Blackboard Learning system for the new semester.

State / National Presentations

Arkansas Blackboard Users Conference – April 3 – 4, 2008 – UALR

Implementing Blackboard Snapshot aka The Good, The Bad, & The Errors
South Arkansas Community College implemented Blackboard Snapshot starting in the Spring 2008 semester.   The tool pulls information from the institution’s SIS system (POISE) and updates student contact information, rosters, etc. in Blackboard with near real time synchronization.  The presentation will include the structure used and the plan developed to have the procedure running for the institution.

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Bachelor of Arts – Mass Communication
January 1996 – December 1999, College of the Ozarks, Point Lookout, Missouri
Masters of Science – Information Technology
June 2002 – December 2004, Arkansas Tech University, Russellville, Arkansas

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Software Knowledge



Microsoft Products

      • Microsoft Office Professional 2000, 2002 (XP), 2003
      • Microsoft SQL Server 2000, 2005
      • Windows XP Professional
      • Windows 2000 Server (Professional, Advanced, Datacenter)
      • Internet Explorer 6, 7

Adobe Products

      • Adobe Acrobat 6 Professional, 7 Professional
      • Adobe Premiere 6.5, CS3
      • Adobe After Effects 5.5, 6.0, CS3
      • Macromedia Dreamweaver MX, 8
      • Macromedia Fireworks, MX, 8
      • Macromedia Flash MX, 8 Professional
      • Macromedia Captivate

Miscellaneous Products

      • Camtasia Studio 2, 3, 4, 5 by Tech Smith
      • Snag-It 7, 8 by Tech Smith
      • MySQL
      • LDAP
      • Apache
      • Firefox Internet Browser
      • Netscape Internet Browser

Mac Platform

      • Apple OS 10 Tiger
      • Apple OS 10 Jaguar
      • Microsoft Office for Mac
      • Macromedia Dreamweaver MX
      • Macromedia Fireworks MX
      • Pages
      • Keynote
      • Safari

Linux Platform

      • Redhat OS 9, AS 3, AS 4
      • Ubuntu OS
      • Fedora OS 1, 2, 3, 4
      • Suse OS 10

Programming Skills

      • HTML
      • PHP

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Membership Organizations

      • Blackboard MVP Members, Class of 2013Blackboard World VIP Blogger, 2010 – 2014Blackboard Guru Blog, BloggerCentral States Blackboard Users Group, LeaderArkansas Blackboard Users Group, Founder

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References Available Upon Request

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